Frequently Asked Questions

Where is PAX East being held?

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PAX East is held at the Boston Convention & Exhibition Center

BCEC
415 Summer Street
Boston, MA 02210

http://www.advantageboston.com/boston/maps-and-directions.aspx

I have a mobility impairment and/or use a wheelchair…how easy will it be for me to get around PAX?

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The BCEC is completely wheelchair accessible, and to try and make life just a little easier on you, we have medical passes to help with special accommodations getting into panels and the like. You can apply for a pass for yourself and a +1 so you can have someone help you. To request one, shoot an email to pax_questions@paxsite.com.

I’ve moved since buying my pass…how do I change the address?

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Just head back into the registration system (you can use the link on our page), log in, and click that little blue question mark balloon thing.  That should guide you through the process.

What is there to eat around there?

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There will be a variety of food available inside the convention center…Robert recommends the pulled pork sandwiches.  There’s also a restaurant in the Westin next door, and if you’re feeling spicy, a variety of restaurants straight out from the North Lobby a few blocks (including a steak house, sandwich shop, and some seafood places).

Is there somewhere for me to drop my coat / bag off?

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We will indeed have coat and bag checks scattered around the building, primarily around main entrances.

Is there free wifi?

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Yep!  Just open your wireless network connection on any device, look for “BCEC Wireless Network,” and you should be set!

I see that passes are all sold out…will there be more?

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Once we are sold out of a badge type (3-day, Friday, Saturday, Sunday) they are gone and there will be no extra allocation either online nor on site.  Sorry!

Can I bring my nerf gun/lightsaber/other weird thing?

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All prop weapons brought to the show MUST be approved at Info Booth (North Lobby) as soon as you arrive.

We will be looking for the following criteria:

- It cannot fire any sort of projectile. (Nerf guns are only allowed if they have been deactivated and can not fire.)

- It cannot be an airsoft weapon. (Yes, even if it’s deactivated.)

- It cannot look like a real firearm at “second glance.” (Yes, even if it’s a kid’s toy.)

- It cannot be sharp or pointy enough to cut or pierce someone with moderate pressure. This includes all real swords, daggers and knives. It also includes ceramic blades, needles, syringes and anything that can pierce such as a Little Sister syringe made of wood.

Where do I park?

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The BCEC offers two parking options: valet and self-parking. Valet parking is available by turning into the BCEC’s east side entrance off Summer Street For self-parking,continue beyond the valet area. At the end of the building, turn right and go down the ramp. At the bottom, turn left and you will see the entrance to the “South Parking Lot.” Shuttle buses run continuously between the lot and building entrances. Valet parking is $25 all day. Self-parking is $12 for the day.

What Hotels are available for booking? / How do I get the PAX discount on my hotel room?

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Check out our Hotels and Travel page.  We’ll have a selection of hotels all at discounted prices for you there.

What’s the best day to attend?

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You know we’re biased right? The exhibit hall, freeplay areas, and tournaments are open all three days of PAX East. Concerts are Friday and Saturday nights. The final round of the Omegathon is Sunday. Good luck.

Do passes have my name on them?

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PAX East passes are not personalized in any way.

Into what airport do I fly?

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Logan International Airport is by far the closest. The airport code is BOS.

What does BYOC stand for?

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Bring Your Own Computer; it is located within our PC area.

I just bought a pass on craigslist…

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PLEASE DO NOT DO THIS!  The chances are good that you’re buying a fake badge or otherwise getting scammed.  We hear stories like this all the time, and it really breaks our hearts.  Unfortunately we have very strict capacity limits, and we control them by the number of badges we print.  If you get stuck with a counterfeit badge, we simply cannot let you in the building regardless of how much you paid.

Are the theatres cleared between panels and concerts?

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The rule of thumb is if you see a 30 minute (or more) break between events, it’s pretty safe to say we’ll be clearing.

I live outside of the US and I did not choose the FedEx shipping option. Where do I pick up my pass?

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Will Call, near Registration.  This year it is located inside the North Lobby of the BCEC.

When will ________ be announced?

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Most content is unleashed between 3-5 weeks before the show.  Don’t worry, it’ll be worth the wait!

Will I be on camera?

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Very likely!

What is The Omegathon?

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The Omegathon is a three-day elimination tournament between randomly selected attendees who compete in games from any and every category (tabletop, console, PC) culminating in a live championship match on the big stage during PAX closing ceremonies. The final round is always out of left field and is completely insane.

Can I take pictures or video?

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Indeed! PAX is a public event. Cameras are everywhere.  Our attendees understand that they are in the public domain and are likely to be filmed, photographed or recorded. That said if an exhibitor asks you not to film or photograph a booth or an event please respect their wishes.  You can even share your pictures with the world through our gallery.

Anything else I should bring?

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Your pre-reg packet and badge, comfortable shoes, and ID. PAX East is great for just meeting new people and having fun, so consider also bringing your handheld game system, favorite CCG, minis, or tabletop game.

I’m a game company. Who do I contact with regards to exhibiting at PAX East?

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Contact Bill Butler for info on booth space and sponsorships.

What do I need to get into PAX East?

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If you’ve pre-registered, that means you will receive a pre-registration packet with the appropriate identification to get you in the door. If you’re buying tickets the day-of (assuming there are any!), just head to the registration desk in the Westin Waterfront Hotel.

Can I bring my own computer?

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If you’re just talking about bringing a laptop and hiding in a bean bag, that’s totally cool with us.  If you’re talking about getting on our BYOC network to play games with your friends, you’d need our BYOC badge and we’ve sold our very last one for the year.  Sorry!

Are there age restrictions to PAX East?

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Nope. But if you’re under 13, please make sure your parents know where you are.  Children 6 and under do not require badges when accompanied by adult (however strollers are not permitted in the exhibit hall).

You are not helping me at all! I have a different question!

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Shoot us an email at pax_questions@paxsite.com and we’ll do our best!

When will I get my badge?

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Badges begin being mailed out approximately two to three weeks before the event.  So some point after that, depending on your location.

I have a stroller…can I use it?

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Mostly.  Strollers are not permitted in the Expo Hall, but they are fair game everywhere else.