FAQS
GENERAL
Unfortunately no, but once you've got the badges you're welcome to trade/gift/sell badges to friends or family. All we ask is that you not price gouge people, but beyond that it's your badge to do with as you please.
It depends on the tournament! Most events are first-come, first-served at 9:00am (one hour before PAX East opens). Other events are pre-registered through the app, and still others are managed by exhibitors who may have their own rules of admission. The best advice is to look up the event in our mobile app for details specific to any single event.
PAX is a show for all-ages and we flag certain things in the schedule as 13+.
As a general rule, absolutely, but please respect it if an exhibitor/attendee/kobold asks you not to record certain events.
PAX is considered to be in the public domain, and we have no rules against filming or photography. In short, yes, you’re very likely to appear on camera.
Afraid so! You can get a good sense of our criteria on our safety and accessibility page, and your first stop should be at Info Desk for weapons check tagging for us to verify everything is legit and abiding by our criteria for safety.
We have medical badges available for those who may need assistance. Medical badges provide entrance to panels, expo hall, and other events provided any associated line has not already been capped to capacity. Email us at [email protected] for more information and to get a form to fill out.
Great question! Start here and go forward.
All Panels are first-come, first-served and access to all panel content comes free with your PAX badge. Be sure to keep tabs on panel lines via the PAX Mobile App, and stay tuned to @PAX_Lines (or @PAXAUS_Lines for PAX Aus) for other line updates.
There will be no masking or vaccination mandates for PAX East 2024. For more information on our policies, visit our Safety, Security, & Wellness page. With that being said, it’s strongly recommended that attendees wear a mask and keep up to date with vaccinations, including booster shots if eligible, as these are the best methods to keep yourself and others from getting sick.
REGISTRATION
Impossible to say for sure, but we really don't recommend you go that route whenever possible. If you have to, remember there's always a chance you're going to get taken advantage of and if that happens, there's nothing we can do for you as we have no part in the sale. All we can say is make sure that all badges you buy are made of plastic (not cardboard), and look for a holographic etching on the badge (not a sticker). But again, we strongly urge you to only buy badges directly from this site, it's the only way to be sure.
All we can say is keep a close eye on our @PAX_Badges twitter account to get a jump on Registration.
Once badges sell out, they are gone for good, so if you are sure you want to attend it’s always best to get them as early as you can. Each PAX website has a badge availability screen to show you when we’re sold out or running low.
You can email [email protected] any time before the Badge Mailing Deadline to make edits to your mailing address. After the BMD, we're unable to make any changes to your address so your best bet would be through standard Change of Address procedures with the Post Office.
VENUE
The convention center is completely wheelchair accessible, but you may also want to pick up a medical badge to hopefully make life just a little extra easier on you. Shoot an email to [email protected] and they’ll fill you in on the details. If you'd like to rent a scooter for the event, please contact Jason Pound at [email protected].
Yes! However, be warned that a lot of your fellow attendees will also be using it, potentially clogging those invisible air-pipes. Try not to rely on it, because you may find it...unreliable
Coming Soon
TRAVEL
We know you’ll need hotel rooms, so we always do what we can to secure as many rooms as possible with the steepest discounts possible. Check out the inventory at our Hotels and Travel page
The best parking information can be found on our Hotels and Travel page.
SOMETHING I WANT TO ASK ISN'T COVERED HERE!
Please reach out to our customer service team by email at [email protected] or phone at 877-674-8241.